The staff was nice enough, but was more interested in visiting with each other, than waiting on customers. Since I was by myself I ate at in the bar. That was misleading, by the time they add all the frees it was over a $100. I was pleasantly surprised when I saw the rate of about $60.00 per night. Therefor I wouldn't have to leave to find something to eat. I chose this hotel because I knew it had a restaurant in it. I have always been a fan and still wish them well.įirst let me start by saying that the room was clean or at least looked clean. I do hope this resort will recover as the pandemic closes and is able to reinvent itself to the class place it used to be. Staff tries hard, as always, to make you happy gamblers, but comps are gone, $10 tables are gone, dining choice is gone. It is just inconvenient to have to cross back and forth. The 2 casinos are linked now, so your money all goes into same pocket. This a sure losing proposition and is driving players across the river to ElDorado for 3 to 2 tables of hand shuffle games and shoe games. Blackjack has morphed into continuous shuffling machines all at 6 to 5 odds on BJ tables. The Casino is understaffed with not enough tables open. But, at least they have started some room service now. And the restaurants are closed or reduced hours. Still no in room coffee, no valet parking, which is a problem for a gimpy senior who does not like having to drag in and out of parking structure alone. First, the rooms show their age with stained carpet and furniture, and loose tiles in bath(room 1518). Last weekend's visit was quite a step down for the once regal hotel/casino. The Horseshoe has not come through the pandemic well.

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